67 questions, answered plainly
Collected from seventeen years of email. Grouped by what you are actually trying to do, and written the way we would answer them in writing — because that is how we answer everything.
Not here? Ask it.
Genuinely useful questions end up on this page. Yours might be number forty-eight.
Tell us what you have.
We will tell you what it is worth.
Buying, selling, washing, hauling or recycling — one form covers all of it. Replies come from a specialist in York, PA, by email, inside one business day.
Prefer plain email? Write to info@ibctotesreco.com — include your ZIP, quantity and what the totes last held.
Start from the liquid, not the grade name. The product decides the bottle, the valve and the seal; your audit exposure decides whether you need provenance documentation; and your handling equipment ratings decide the format. Get those three right and the cheapest honest option is usually obvious — Tote Studio walks you through it in five clicks.
Buying
Prices, minimums, quotes and collection.
What is the cheapest sound IBC tote I can buy?
A Grade C reconditioned 275-gallon composite, collected from our yard. It is watertight and structurally sound, cosmetically marked, and typically lands at roughly a fifth of new-unit cost. Collect it yourself and you avoid the freight, which on a single tote often exceeds the container.
Do you sell single totes?
Yes, at the yard, with no minimum. Delivered orders normally start at four units because freight for one tote is uneconomic — somewhere between a quarter and the whole value of the container, depending on the lane.
Can I see photographs of the exact units before buying?
Yes, as standard. Every graded unit is photographed on the rack and the set for your specific serials travels with the quote. We do not use stock imagery for used stock.
How long does a quote stay valid?
Ten business days unless the quote says otherwise. Prices are per unit, exclusive of freight unless stated as delivered, and exclusive of sales tax.
What payment terms do you offer?
New accounts prepay. Approved accounts are net 30. Account applications take a couple of days and need two trade references.
Can I collect in a pickup truck?
Three empty totes fit in a standard pickup bed with the tailgate down and proper strapping; nine fit on a 16-foot trailer. Strap to the bed, not to the cage top, and remember an empty tote is light, tall and very keen to move at highway speed.
Do you ship to Canada?
Yes, through partner carriers with the appropriate customs paperwork. Lead times are longer and the paperwork needs the commodity described correctly, so give us a few days more than a domestic lane.
Is there a difference between an IBC, a tote and a caged tank?
They are the same object under different names. IBC stands for intermediate bulk container — intermediate between a drum and a tanker. 'Tote' is the common North American trade term, 'caged tank' describes the construction, and 'poly tank in a cage' is what most people actually say in the yard.
Grades & condition
What the letters mean and who decides them.
What do Grade A, B and C mean?
Grade A is food-grade eligible or rebottled: clear to near-clear bottle, documented edible prior service or a new bottle, new valve, gaskets and lid, re-marked. Grade B is washed industrial: sound bottle with haze or staining permitted, square cage, leak tested. Grade C is rinsed and as-is: watertight and structurally sound but cosmetically marked, for non-contact storage, water and projects. The definitions are contractual and printed in our terms.
Who assigns the grade?
The inbound inspector, in writing, before anyone in sales sees a price. Nobody in sales can overturn a grade. It is the most consequential job in the building and it is deliberately insulated from the commercial side.
Is a stained tote a problem?
Functionally, almost never. Staining and haze define the Grade A / Grade B boundary, which is a price difference rather than a performance one. It matters where clarity matters: light-coloured products, visual level checks and audit-exposed food work.
What does 'ghosting' mean?
A permanent shadow in the bottle wall left by a prior pigment, resin or dye that has migrated into the polymer. It cannot be washed out. A ghosted bottle is Grade C at best, and often a rebottle candidate.
Can a Grade C tote be stacked?
Not as a stacking base when filled. We will not sell one for that purpose. Empty and stacked for storage is fine; filled and used as the bottom of a two-high stack is not.
Do you ever re-grade a container upward?
Only downward, and only on re-inspection after a failed wash. Re-grading upward to clear a backlog or fill an order is how reputations end, and it is the fastest way to lose a job here.
Food-grade & potable
The questions with the highest stakes.
Is a used IBC tote safe for drinking water?
Only with the right provenance and handling, and for long-term potable storage we almost always recommend a rebottled unit with a virgin bottle instead. A natural HDPE bottle in sunlight also supports algae growth, so shade or cover it whatever you buy.
Is there an FDA-approved IBC tote?
No. The FDA regulates food-contact materials, principally under 21 CFR 177 for polymers; it does not approve containers. A container is food-grade when its materials comply and its history and handling do not compromise it.
Can an industrial tote be washed into food-grade?
No. Cleaning removes residue; it does not remove history. Polyethylene retains traces of what it has held, the prior product may not be fully characterised, and no auditor accepts a cleaning record in place of provenance. Use a rebottled unit.
What prior products permanently disqualify food use?
Crop protection and pesticides, liquid fertiliser, fuels and solvents, plating and process chemistry, non-edible oils, pigments and paints, adhesives and resins, and anything unknown or mixed.
What documentation comes with a food-grade order?
Five documents as standard: the signed prior-contents declaration from the generating site, the wash programme record, the final-rinse verification, the hydrostatic test certificate, and the component specification with elastomer compliance references — plus photographs of your actual units.
Using & handling
Weights, stacking, seals, freezing, lifting.
How much does a full IBC tote weigh?
About 2,590 lb for a 275-gallon unit filled with water, and about 3,100 lb for a 330. For other liquids multiply the liquid weight by specific gravity: a 275 of 50% caustic is around 3,500 lb, which exceeds a great many rack beams and lift gates.
Can I stack IBC totes two high when full?
Composite IBCs are typically rated for it, with a square cage, sound welds, an undamaged pallet and Grade A or B condition. Heavier unit on the bottom, never on soft or uneven ground, and check your ceiling and sprinkler clearance before you plan around it.
Should I use a vented or a solid lid?
Vented for anything pumped, fermenting or off-gassing, and for outdoor storage where day–night temperature swings breathe the container. Solid for sealed transport. A transfer pump on a sealed container collapses a wall panel.
Which gasket material should I use?
EPDM for water-based chemistry, dilute acids and alkalis, glycols and most food products. Viton for aromatics, chlorinated solvents, fuels, oils, fats and higher temperatures. Silicone for high-temperature food transfer. PTFE when nothing else is chemically acceptable.
Why is my tote leaking at the valve?
Three times out of four it is the outlet gasket, not the valve or the container. Over three years of complaints: 71% gasket, 14% valve seat, 9% lid seal, 6% actual bottle failure. Replace the gasket and the lid seal before you replace anything else.
Can I hot-fill a poly tote?
Up to about 120–140°F with care. Above that HDPE softens, the bottle deforms under head pressure and then draws inward as it cools. If your process needs genuine hot fill, use stainless.
How do I stop a tote freezing?
Do not leave it full and sealed. Water expands about 9% on freezing. Drain it, or leave it no more than two thirds full with a vented lid, and insulate or remove the valve and plumbing — fittings freeze long before the bulk does. Heater jackets and insulated covers are available.
How long does a poly IBC last?
Roughly five years of unshaded outdoor UV exposure, or ten to fifteen years indoors or covered. The cage will outlast three or four bottles. UV is the limiting factor, not water, age or chemistry — cover it and you double or triple its life.
Can I lift a tote with a crane or a strap?
Not by the cage top unless the unit is specifically designed and marked for it, and never when filled. Composite IBCs are designed for forklift and pallet-jack handling from the base. Lifting a filled unit by its frame is how cages come apart.
What pressure can an IBC take?
Very little. A composite IBC is designed for the static head of its contents, not for internal pressure. We leak test at 3 psi; a few psi is enough to deform a bottle noticeably. Never pressurise one to assist discharge unless it is a vessel rated and marked for it.
Selling your empties
What they are worth and how it works.
How much are my used totes worth?
It depends most on what they held, then on bottle clarity, cage squareness, valve condition and quantity on one accessible site. Documented edible prior service in lots of 20 or more is the top of the market. Send quantity, last product and a photo for a written offer the same business day.
Do I need to clean them before selling?
No — cleaning is what we do. We need them empty to drain and honestly declared. Please do not half-wash them: a container with water sitting in it is harder to classify, and the wrong chemical can cost a grade.
What will you refuse to buy?
Unknown or mixed residues, acutely hazardous (RCRA P-listed) residues, pesticide concentrates whose labels prescribe triple-rinse-and-destroy, anything radiological, containers not empty to drain, and any lot whose declaration cannot be traced to the generating site.
Who pays freight on a buy-back?
On lots of roughly 20 or more within our lanes, we collect at our cost and the offer is net to you. Smaller or more distant lots are quoted net of a freight contribution, shown as its own line so you can see what the transport costs.
How quickly do I get paid?
ACH within five business days of weight-and-count confirmation at our yard. If our count differs from yours you get photographs of the discrepancy before any invoice.
Can you clear a whole yard?
Yes. A one-day crew clears up to roughly 400 units where access is good, and it can be net positive to you depending on how much of the lot is reusable.
Do you buy stainless IBCs?
Yes, and we pay several times a poly unit's value. A sound 316L vessel is a genuinely valuable asset even with a damaged frame. Idle stainless is the most profitable thing you can sell us.
Services
Washing, leasing, exchange, recycling.
Can you wash my own totes and return them?
Yes — contract reconditioning. We collect, run them on the programme their residue requires, leak test, re-valve and re-gasket to your specification, and redeliver. They stay your property, and you get the wash record, test record and photographs per serial.
Can I lease rather than buy?
Yes, per unit per week with a typical four-week minimum, plus freight both ways. It is the right answer for seasonal, campaign and project demand — and the highest-utilisation form of reuse there is.
Do you offer exchange — clean for dirty?
Yes, and it is usually cheaper than contract washing. We deliver washed, graded, tested units and take your dirty ones away on the same truck, so freight is paid once instead of twice and nobody waits for a wash cycle.
How fast is reconditioning?
Average gate-to-graded turnaround is 72 hours. A 40-unit batch typically moves through in a single day of bay time once scheduled; the constraint is almost always lane availability rather than the wash.
Do you wash on site?
No. The water loop, the dissolved-air flotation, the manifested sludge route and the recorded parameters all live at our yard. Mobile washing produces a wet container and a drain problem, not a document an auditor will accept.
Can you give me a diversion certificate?
Yes, for every end-of-life batch on request: unit count, weight by material stream, destination route and date. It is designed to drop straight into corporate waste or ESG reporting.
About us
Including the phone number question.
Why is there no phone number on this website?
Deliberately. Every quote, grade call and freight booking we make goes in writing so there is a record both sides can point at later. It eliminates the 'but you said on the phone' problem that plagues used-container trading. Use the request form or email us and you will get a same-business-day reply.
Where are you, and can I visit?
310 Emig Rd, York, PA 17406. Walk-ins are welcome during yard hours; pickups need an appointment so stock is pulled, photographed and staged before you arrive. Hi-vis and closed-toe footwear past the yellow line — we keep spares.
What are your hours?
Monday to Thursday 7:00 AM to 4:30 PM Eastern, Friday 7:00 AM to 3:00 PM, Saturday by appointment only, closed Sunday. The office monitors email slightly longer than the yard is open.
How long have you been doing this?
Since 2009, independently and family-held, from one rented bay and 31 containers to a three-bay reconditioning yard that has recovered more than 418,000 units.
Do you broker loads you have not seen?
No. If we quote it, it is in our yard or it is coming to our yard first. Reselling someone else's unknowns is the main way buyers get hurt in this trade.
Are you hiring?
Usually, for wash line operators and yard hands, and seasonally for the rest. No agencies — we have never filled a role through one.
Can I get your terms as a PDF?
Yes, ask in the message box on any form and we will email a signed copy on company letterhead.
Handling & storage
Lifting, pressure, clearances and stacking.
Can I lift a tote with a crane or a sling?
Not by the cage top unless the unit is specifically designed and marked for it, and never when filled. Composite IBCs are designed for forklift and pallet-jack handling from the base. Lifting a filled unit by its frame is how cages come apart, and the failure is sudden.
What pressure can an IBC take?
Very little. A composite IBC is designed for the static head of its contents, not internal pressure. We leak test at 3 psi; a few psi is enough to deform a bottle visibly. Never pressurise one to assist discharge unless it is a vessel rated and marked for it.
How do I get the last of the product out?
The outlet sits slightly above the floor of the bottle, so a gallon or two of heel always remains. A tote tipper frame or a stand that lets you tilt the unit recovers most of it. Do not tip a tote on a forklift without a proper attachment.
Can I store totes outdoors permanently?
Yes, with two precautions that double or triple the bottle's life: block the light, and never leave one full and sealed through a freeze. Unshaded full sun takes a bottle from ten-to-fifteen years down to three-to-five.
Do I need secondary containment?
That depends on your product and your jurisdiction rather than on the container. Spill pallets and bunds for one, two and four totes are available and are routine for anything regulated or anything that would be expensive on a floor.
What is the minimum clearance to move a tote through a building?
A 48 × 40 footprint needs about 42 inches of clear door with a pallet jack leading on the 40-inch side, and roughly 48 inches of swing to turn a corner. Measure the narrowest point of the whole route, not just the doorway.
Can I stack empties higher than two?
Empty and indoors, three is common and four is possible with square cages on a level floor. It is a stability question rather than a strength one — an empty stack is light, tall and easy to catch with a forklift mast.
Winter
Freeze, crystallisation and heater jackets.
What happens if a tote freezes?
Water expands about 9% on freezing. Fittings go first — a valve and a short hose run freeze solid long before 265 gallons does — and that is often the only damage. Sometimes a wall panel bulges or the lower radius whitens, and then the bottle is finished.
How full can I leave a tote over winter?
Two thirds, with a vented lid, so expanding ice has somewhere to go. Or drain it entirely, which is better. Also remove or insulate the valve and any hose.
Do you sell heater jackets?
Yes, 120 V and 240 V insulated silicone-element jackets, plus insulated covers. Order them in October; everybody wants them in the same fortnight in January.
Will a product crystallise in a tote?
Several will. Calcium nitrate, concentrated caustic, some brines and honey all come out of solution or set up when cold. The container is fine; the valve and the plumbing are the problem, and a heater jacket solves it.
Does winter affect your turnaround?
A little. Frozen heels cannot be drained, smelled or classified, so units go into a warming row and get re-presented the next morning. Gate-to-graded drifts from 72 hours towards 96 in a hard week.
Sustainability & reporting
Diversion, carbon and the certificates your auditor wants.
Is a reconditioned tote genuinely better for the environment?
Yes, and by about an order of magnitude. A new 275-gallon composite carries roughly 410 lb CO₂e; reconditioning an existing one costs about 34 lb. Almost all of a container's footprint is spent forming its shape, and reuse keeps the shape.
What is your landfill diversion rate?
97.4% of inbound weight for 2025, measured on certified scales at the gate and at every outbound route and reconciled monthly. The remaining 2.6% is manifested residue sludge, which cannot be diverted.
Why not 100%?
Because every wash line produces sludge, and there is no chemistry in which removing residue from containers makes the residue cease to exist. A yard claiming full diversion is either not counting that stream or not mentioning it.
Do you ever recycle a tote that could have been reused?
No, and we have no tonnage targets that would reward it. A bottle reaches the granulator only after failing reuse twice — once at inbound grading and once after a wash attempt. Cages and pallets are always assessed independently of the bottle.
What is the most carbon-efficient thing I can do with my fleet?
Replace seals rather than containers, and cover the units. The valve and seal set is about a quarter of a reconditioned unit's remaining footprint, and blocking light doubles or triples bottle life.
Can you help with our ESG reporting?
We issue diversion certificates per batch with unit counts, weights by material stream, destination routes and dates. That batch-specific document is the right basis for your reporting; our yard-wide percentage is ours, not yours.
Eight datasets, open
Every answer above is drawn from one of these. They are published in full rather than summarised.
Container formats — twelve, with full dimensional data
| Format | Nominal | Usable | L × W × H | Tare (steel base) | Gross, water | Outlet | Stack filled | Availability |
|---|---|---|---|---|---|---|---|---|
| 275 gal standard | 275 gal / 1,041 L | 265 gal | 48 × 40 × 46" | 137 lb | 2,347 lb | 2" S60x6 | 2 high | Ex-stock |
| 275 gal tall | 275 gal / 1,041 L | 264 gal | 48 × 40 × 53" | 141 lb | 2,342 lb | 2" S60x6 | 2 high | Regular |
| 330 gal standard | 330 gal / 1,249 L | 320 gal | 48 × 40 × 53" | 165 lb | 2,834 lb | 2" S60x6 | 2 high | Ex-stock |
| 350 gal | 350 gal / 1,325 L | 338 gal | 48 × 40 × 58" | 172 lb | 2,991 lb | 2" or 3" | 2 high | Occasional |
| 400 gal | 400 gal / 1,514 L | 386 gal | 48 × 46 × 60" | 198 lb | 3,417 lb | 3" buttress | 1 high | Order |
| 550 gal | 550 gal / 2,082 L | 532 gal | 48 × 48 × 72" | 251 lb | 4,688 lb | 3" buttress | 1 high | Occasional |
| 120 gal mini | 120 gal / 454 L | 115 gal | 32 × 32 × 36" | 71 lb | 1,030 lb | 2" S60x6 | 2 high | Occasional |
| 180 gal | 180 gal / 681 L | 174 gal | 40 × 40 × 42" | 98 lb | 1,549 lb | 2" S60x6 | 2 high | Order |
| Stainless 265 gal | 265 gal / 1,003 L | 258 gal | 48 × 40 × 50" | 285 lb | 2,436 lb | 2" tri-clamp | 2 high | Occasional |
| Stainless 330 gal | 330 gal / 1,249 L | 322 gal | 48 × 40 × 56" | 330 lb | 3,015 lb | 2" tri-clamp | 2 high | Occasional |
| Stainless 400 gal | 400 gal / 1,514 L | 390 gal | 48 × 46 × 62" | 385 lb | 3,637 lb | 3" tri-clamp | 1 high | Order |
| Stainless 500 gal | 500 gal / 1,893 L | 488 gal | 48 × 48 × 68" | 430 lb | 4,600 lb | 3" tri-clamp | 1 high | Order |
Grade matrix — thirteen attributes across four conditions
| Grade A | Grade B | Grade C | Cage / pallet only | |
|---|---|---|---|---|
| Bottle clarity | Clear / near-clear | Haze & staining permitted | Ghosting permitted | n/a |
| Prior service | Documented edible, signed at source | Industrial, declared | Industrial, declared | Any declared |
| Wash programme | Food line, recorded | Programme to residue, recorded | Ambient rinse | Cage rinse only |
| Hydrostatic test | 100% of units | Sampled | Sampled | n/a |
| New valve & gaskets | Yes, FDA-compliant | Yes | Sound or new | n/a |
| New lid | Yes | Yes | Sound or new | n/a |
| Re-marked | Yes | Yes | Where the plate survives | No |
| Stackable when filled | 2 high | 2 high | No | n/a |
| 30-day leak warranty | Yes | Yes | No — watertight at loading | No warranty |
| Food / potable | Yes, with records | No | No | n/a |
| Cost vs new | ≈ 35–45% | ≈ 25–32% | ≈ 18–24% | ≈ 5–10% |
| Lead time | Ex-stock to 5 days | Ex-stock | Ex-stock | Ex-stock |
| Loop score (lives left) | 5–6 | 4–5 | 2–3 | 3–4 bottles |
Seal compatibility — 21 media against four elastomers
| Medium | EPDM | Viton (FKM) | Silicone | PTFE | We would fit |
|---|---|---|---|---|---|
| Water, potable & process | Excellent | Excellent | Excellent | Excellent | EPDM |
| Dilute acids (<10%) | Good | Excellent | Fair | Excellent | EPDM |
| Concentrated acids | Poor | Good | Poor | Excellent | PTFE |
| Caustic soda, alkalis | Excellent | Fair | Fair | Excellent | EPDM |
| Liquid fertiliser, UAN | Excellent | Good | Fair | Excellent | EPDM |
| Glycols, coolants, de-icer | Excellent | Good | Good | Excellent | EPDM |
| Surfactants, detergents | Excellent | Good | Good | Excellent | EPDM |
| Edible oils, fats | Poor | Excellent | Poor | Excellent | Viton |
| Mineral oils | Poor | Excellent | Poor | Excellent | Viton |
| Aromatic solvents | Poor | Excellent | Poor | Excellent | Viton |
| Chlorinated solvents | Poor | Good | Poor | Excellent | Viton / PTFE |
| Ketones (acetone, MEK) | Fair | Poor | Poor | Excellent | PTFE |
| Alcohols | Good | Good | Good | Excellent | EPDM |
| Fuels, diesel, kerosene | Poor | Excellent | Poor | Excellent | Viton |
| Juice & syrup concentrate | Excellent | Excellent | Excellent | Excellent | FDA EPDM |
| Brine, pickling liquor | Good | Excellent | Fair | Excellent | Viton |
| Hot fill 140–180°F | Fair | Excellent | Excellent | Excellent | Viton / silicone |
| Hydrogen peroxide (dilute) | Good | Fair | Fair | Excellent | EPDM / PTFE |
| Sodium hypochlorite | Good | Good | Fair | Excellent | EPDM |
| Steam / CIP chemistry | Excellent | Fair | Good | Excellent | EPDM |
| Outdoor weathering & ozone | Excellent | Good | Excellent | Excellent | EPDM |
Failure modes — ten, with cause and prevention
| Mode | Cause | What it looks like | Recoverable? | Prevention | Frequency |
|---|---|---|---|---|---|
| UV embrittlement | Unshaded outdoor storage | Chalky, boardy, higher-pitched tap | No | Cover or shade it | Most common |
| Stress whitening at the radius | Over-fill, freeze, uneven ground | White crackled lower corners | No | Level pad, respect max gross mass | Common |
| Plasticisation & ghosting | Pigment, resin, solvent absorption | Permanent shadow when backlit | Rebottle | Match chemistry to material | Common |
| Freeze damage | Left full and sealed | Bulged panel, split seam, blown boss | Sometimes fittings only | Drain or 2/3 fill, vented lid | Seasonal spike |
| Valve boss cracking | Unsupported pump or rigid pipe | Star crazing at the boss root | No — rebottle | Support the pump separately | Avoidable |
| Impact puncture | Forklift tine, drop, collision | Hole or deep gouge | No | Handling discipline | Rare |
| Cage racking | Soft ground, foot impact, over-fill | Diagonals differ by > 1/2" | Jig if under 1/2" | Level load-bearing pad | Common |
| Weld node cracking | Fatigue, previous field weld | Rust bloom then crack | No | Never field-weld a cage | Occasional |
| Pallet rot / delamination | Timber base outdoors | Soft bearers, split deck | Replace base | Specify steel or composite | Very common |
| Seal failure | Compression set, wrong elastomer, reuse | Weeping at the boss or lid | Yes — new seal | Replace at every product change | 71% of reports |
Standards and regulations — eighteen, with who each binds
| Reference | Title | What it covers | Who it binds |
|---|---|---|---|
| 49 CFR 172.101 | Hazardous materials table | Classification and authorised packaging reference | Shippers |
| 49 CFR 172 Subpart H | Training | Who must be trained, in what, how often, with records | Any hazmat employer |
| 49 CFR 173 | Shippers — general requirements by class | Whether an IBC is authorised for your entry | Shippers |
| 49 CFR 178 Subpart N | IBC design types, testing and marking | What the plate means and how it was earned | Makers, reconditioners |
| 49 CFR 180.352 | Periodic inspection, testing, repair & remanufacture | 2.5-year visual, 5-year leakproofness + full inspection | Owners, shippers |
| 40 CFR 261.7 | RCRA empty containers | When a container counts as empty; P-list triple rinse | Generators |
| 40 CFR 262 | Generator standards | Waste determination, manifesting, accumulation | Generators |
| 21 CFR 177.1520 | Olefin polymers | HDPE compliance for food contact | Food users |
| 21 CFR 177.2600 | Rubber articles for repeated use | Gasket and seal compliance for food contact | Food users |
| 21 CFR 110 / 117 | Good manufacturing practice | Handling, storage, sanitation programmes | Food users |
| NSF/ANSI 61 | Drinking water system components | Potable-contact material evaluation | Water utilities |
| 29 CFR 1910.1200 | Hazard communication | Workplace labelling and safety data sheets | Everyone |
| 29 CFR 1910.146 | Permit-required confined spaces | Entry into tanks and vessels | Anyone cleaning containers |
| 29 CFR 1910.178 | Powered industrial trucks | Forklift operation and certification | Yards and docks |
| ANSI/ITSDF B56.1 | Low-lift and high-lift trucks | Capacity ratings and load centres | Yards and docks |
| ANSI MH16.1 | Steel storage racking | Beam capacity, deflection, inspection | Warehouses |
| PA Title 25 Ch. 95 | Wastewater treatment requirements | Industrial discharge standards in Pennsylvania | Wash lines |
| ISPM-15 | Wood packaging in international trade | Heat treatment and marking of timber pallets | Exporters |
Documents we issue — fourteen, as standard
| Document | What it contains | When you get it |
|---|---|---|
| Written quotation | Unit price by grade, freight as its own line, validity, and the conditions that would change it | Before you order |
| Grade certificate | Assigned grade against our published definitions, per unit serial | With the order |
| Leak & pressure test record | Test pressure, hold time, outcome, per serial | With the order |
| Hydrostatic test certificate | 100% of food-line units, recorded against serial | Food-grade orders |
| Prior-contents declaration | Named last product, generating site, signature | Anything we collected |
| Wash programme record | Bay, programme, temperature, chemistry, cycle time | Reconditioned & contract work |
| Rinse verification | Final-rinse pH and conductivity | Reconditioned & contract work |
| Component specification | Valve, gasket, lid materials with compliance references | Food-grade orders |
| Photograph set | The actual units on the rack before loading | Every order |
| Weight ticket | Certified-scale gross weight and count | Collections and cleanouts |
| Diversion certificate | Unit counts, weights by stream, destination routes, dates | End-of-life batches |
| Certificate of insurance | GL, auto, cargo, workers' comp; additional insured | Before a crew arrives |
| Reconditioner marking detail | Code, date, design type | Re-marked units |
| Lease schedule | Count, grade, dates, weekly rate, return condition, replacement charge | Leases |
Sixteen datasets, each published in full
Everything this site measures, with the row count and the page it lives on. None of it is behind a form.